Welcome to Gradient Financial Group's
Exclusive IT Support
Any questions? Schedule a meeting with our Experts today
Who is MotivIT?
Our core offerings include Managed Services, Global Service Desk, Network Operations Center, Software Development, Cloud Services and Business Process Outsourcing delivered exclusively through our Global Service Center (GSC). Having end-to-end expertise in delivering quality IT infrastructure projects and world-class support of our clients’ critical business systems along with our own resident team of developers in-house, we provide custom software and web development to complement our wide range of services.
With a proven track record and recognition on CRN’s 2020 & 2021 MSP500 List, our strengths are in implementing critical and strategic IT projects including data protection, thereby achieving IT Security Compliance, increasing productivity, and reducing costs so that Gradient can continue to focus on their core activities.
What are Managed Services?
A managed services provider (MSP) e.g. MotivIT, allows you to offload tasks to experts in order to reduce costs, improve service delivery or free internal resources to work on other business challenges. An outsourced MSP assumes responsibility for your IT infrastructure and services, managed under a Service Level Agreement (SLA). The improved support accuracy, reduced liabilities, as well as cost savings allow you to manage your business to the best of your abilities.
Why IT Security Compliance?
MotivIT applies industry security best practices combined with the latest technologies and processes to strengthen your organization’s security and compliance.
Our comprehensive 360-protection framework includes:
- Company data
- Your reputation
- Email & ransomware
- Mobile devices
- Dark web scanning
- Remote workforce
LET'S GET STARTED!
100% Monthly Subscription Model
With our monthly subscription plan, there are no hidden fees. You are in complete control and can adjust the subscription exactly to your needs
Managed Security
Strengthen your organization’s security posture and compliance with industry best practices including encryption, security awareness training as well as multi-factor authentication
Service Level Agreement
SLAs are a key part of IT Service Management (ITSM). They define what clients can expect with regard to the reliability and timeliness of the services provided by MotivIT and define metrics for measuring these service levels. The intent of this Service Level Agreement is to ensure that our Clients understand MotivIT’s commitment to an effective support experience.
24/7 IT Systems Monitoring
All endpoints (servers, firewalls, routers, end-user workstations) are continuously monitored by our Network Operations Center
Premium Technical Support
Unlimited Tier 1/2/3 support incidents fielded by our Global Service Desk during business hours which includes break/fixes, administrative tasks and software changes and installations as needed
Knowledge Base & Documentation
Develop strong documentation with a wide range of expertise, equipped with up-to-date IT knowledge base (KB), solving any issues methodologically by adhering to Standard Operating Procedures (SOP) and Standard Working Instructions (SWI) developed from our comprehensive experience in the IT industry.
Available Subscription Plans
Choose Premium Plan for basic support and coverage today.
Upgrade to Premium PLUS Plan for complete end-to-end support.
user
- 24/7 IT Systems Monitoring
- Includes support for 1 Managed Server and 1 Managed Firewall
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- Includes all the bells and whistles of our Premium Security Plan offerings
- PLUS
- Enterprise Password Management Vulnerability Scanning Email Security Cyber Security Training Security Operations Center (SOC) Security Assessment
- Includes support for up to 3 Managed Servers and 1 Managed Firewall
How IT Works?
- Choose a subscription plan, determine # of users who need support and complete the sign-up process
Upon successful completion of the above, a welcome packet will be sent to you via email within 24 hours with details on what to expect along with your dedicated account manager who will guide you throughout the onboarding process
- Phase 1: Provisioning
Systems preparation will begin on the back-end, with an initial kick-off meeting scheduled for you to meet the team and initiate knowledge transfer and expectations alignment
- Phase 2: Training
Your dedicated account manager will schedule a training session to bring you up to speed on key systems and processes needed to complete the onboarding successfully
- Phase 3: Go-Live
Once a suitable go-live date is determined, a welcome email will be sent out on Day 1 to all end-users with clear instructions on what to expect and how to obtain support
- Phase 4: After Go-Live
A 30-min business review will be conducted during the first three months (30/60/90 days) and subsequently quarterly reviews thereafter to ensure you are in constant communications with the team
Frequently Asked Questions
We are a global Managed Service Provider that is full of individuals who are passionate about IT and this reflects in everything we do. We invite you to give us a try, learn why our existing customers have been with us for so long and explore the potential synergies & success!
An account will be created automatically once you have successfully subscribed.
You are able to reset your password by selecting “Forgot your password?” in the profile section located on the top right corner of the page or clicking on the link that was emailed to you with the title “Your Gradient account has been created!”.
Absolutely. Please find more information about the services that we provide at MotivIT.com or you can book an appointment with one of our experts by clicking on the Book Now button at the bottom of the page.
Terms and conditions can be found at the bottom of the page and upon proceeding to checkout.
After signing up, we recommend you to prepare ahead of time all related IT documentation that you have available. Our account manager will arrange a meeting with you soon to initiate your onboarding journey.
Please log in your profile and navigate to Subscriptions tab. You may select the active subscription and cancel. As we are fully subscription-based, you may stop the services at any time. Service will effectively end 30 days from the last payment.
It’s completely possible to subscribe to our services. Please contact us directly via sales@motivit.com.
This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.